Friday, July 31, 2009

Gem-Asia : What's Happening in August 2009

Program : Outdoor team building : Synergised Teams for Energised Results
Date : 05 August 2009
Venue : Agro Resort Semuji, Kuantan, Pahang.
Client : Khazanah Nasional Berhad (Irshad Consultants)

Program : Replanting Workshop for Higher Yield
“The Way Forward”
Date : 10 – 11 August 2009
Venue : MS Garden Kuantan, Pahang
Client : Public Seminar involving 200 participants in collaboration with Budi-JS Plantation Management Sdn. Bhd.

Program : Effective Performance Appraisal and Work & Development Plan through KPI
Date : 12 August 2009
Venue : Kompleks Pejabat Ladang Rakyat Trengganu Sdn. Bhd., Cheneh, Terengganu
Client : Ladang Rakyat Trengganu Sdn. Bhd.

Program : Performance Enhancement for Organisational Effectiveness
Date : 13 August 2009
Venue : Club Med, Cherating, Pahang
Client : Rivermore Consultants, Kuala Lumpur

Program : Customer Service Excellence
Date : 15 – 16 August 2009
Venue : Eco Dusun Resort
Client : PASDEC Corporation Sdn. Bhd.

Program : Pengenalan Sistem Pengurusan Kualiti ISO9001:2008
Date : 18 August 2009
Venue : Koperasi Guru Melayu Malaysia Barat
Client : Koperasi Guru Melayu Malaysia Barat (EQMA)

Program : Penghayatan Sistem Pengurusan Kualiti ISO9001:2008
Date : 19 – 21 August 2009
Venue : Batu Gajah Melaka
Client : Batu Gajah Melaka (EQMA)

Performance and Results


We all know that performance and results are two different things. We all agree that performance produce results (prestasi memberikan hasil). Good performance will give good results and of course, bad performance will give bad results. We can’t run away from this because Allah SWT has promised that we will be paid for what we worked for. And Allah SWT will not give something out of nothing. And Allah SWT do not work on coincidences or just for the sake of it. Anyway, if performance produces results then naturally performance is more important than results (although both are important in its own way). But everywhere I go people are more worried about their results. Then, I thought something is wrong here. If performance is more important than results, shouldn’t we worry more about the performance than the results? Hmmm… something to ponder. Now my mind starts to wonder and my heart starts to wander.

Then I started to think that there would always be confusion between performance and results. And because of this, there will always be confusion between KPIs (with the purpose to measure performance) and KRA (with the purpose to measure results). Therefore due to this confusion, it is easier to treat results such as profits, sales growth and customer acceptance as KPIs. But I have to stress that these are results and must be considered as the Key Results Area or KRA. What we need to emphasise on is to determine the factors or indicators that will influence greatly the achievement of these Key Result Area. KPIs must be extracted from the work processes that will drive the achievement of the results. In view of this dilemma, Gem-Asia Seminars designed a 2-day training workshop program in DETERMINING AND MEASURING PROCESS KEY PERFORMANCE INDICATOR (KPI) FOR ORGANISATIONAL EFFECTIVENESS. This course is for companies that have implemented KPI as a review and enhancement opportunity. For companies that have not implemented KPI, this is an excellent opportunity to start understanding what KPI is all about. As a matter of fact, when the right KPIs are identified, then we will also start to measure other critical subjective elements such as communication, leadership, teamwork, priority setting and technical mastery.

Please email me at
gemasia2u@yahoo.com or azmantaher@gmail.com if you need more information on this.

Wednesday, July 29, 2009

Who Says Training is Boring ...


This is a scene from one of our activities that was part of PERFORMANCE ENHANCEMENT FOR SUSTAINABLE ORGANISATIONAL EFFECTIVENESS. It is a 2-day training workshop program designed to remind us of the fundamental issues that could make us feel inspired and motivated to always produce our best performance. Not because the BOSS wants us to. Not because of money. Not because of the rewards. But because that's what makes us FEEL GREAT! Join us and you will experience the energy and the great atmosphere that will inspire you to reach for the stars. Let me know if you want to be part if this hyperactive and supercharged training experience. All GLORY STARTS FROM THE DARING TO BEGIN.

What Do I Really Want?


More than twenty years ago in the 80’s, when I was pursuing my degree in Computer Science in the United States, I saw a commercial on TV that said something like, “Be the best that you can be” about encouraging teenagers to get enlisted into the Army. The commercial basically promotes the vast career possibilities to be pursued by aspiring teenagers. Although it has been decades since I last saw the commercial but those very words had some profound effects as to how I would see myself from then on. Consciously, I began asking myself what and who do I want to be? Am I on the right path of being that person I want to be? Subconsciously, I began to search for the answers.

At the tender age of 20’s I began on a personal voyage to find the answers to my daunting questions. I might not have lost sleep over it. I might not have chosen the life of a hermit to look for the answers. Nevertheless, I was looking for answers that I believe would give me a sense of purpose in living. I was looking for answers that would give me a sense of direction. I sought answers that would give me a sense of self-esteem and self-actualization. I wanted answers that would help me to make the right mould and continue to churn the right product.

Of course, I do realize that making the right product is just part of the search. I need to first of all understand whether or not I was clearing the right jungle. I need to know whether or not I was climbing the right wall. At this point, I may not want to deliberate on this matter because it is quite a complex issue to elaborate. For the sake of simplicity lets just leave those things as they are and focus on the issues of “what do I want from life?”


It was not until sometime in 1995 when a friend who was in the insurance business invited me to deliver a lecture to a group of insurance agents about the meaning of commitments for excellence. I was very comfortable with the invitation because lecturing has always been my cup of tea. After being a lecturer for seven years at a local university, lecturing comes naturally to me. But then again, this was different. My audiences were aspiring individuals seeking some form of an inspiration to burn their desire, reasons that could drive them to scale greater heights of achievements and who wanted to go out there and produce immediate results. They did not need concepts. They were not looking for theories. They were not looking for some textbook definitions or explanations. They were not going to listen to me so that they could pass some examinations. This was not an academic exercise. This was real life! While I was trying to gather my thoughts to decide on what to talk about, a familiar question that was once playing like an old tune of yesteryears came humming into my mind … “what do I want and who do I want to be?” That was when the twists and turns started to unfold. The pieces of the jigsaw puzzle started to come together. And with a sigh of revelation I realized that we only need two things that could unravel the whole enigma. And those two things are no other than SUCCESS AND HAPPINESS.



Note : This article was taken from my book "Success, Happiness and Performance : They are within our control" which was published in 2007 by Pekan Ilmu Publications.

Tuesday, July 28, 2009

Searching for the Truth

The essence of life is always about searching for the truth. But we can only search for the truth when we start to put our heart on the right path. And the right path will always lead us to the Path of the Almighty Allah SWT.

Design by infinityskins.blogspot.com 2007-2008